Account Help

Forgotten My Password Or Username

If you have forgotten your Username or password, you can recover them from the Paddy Power website

My account is suspended

There are a number of reasons for which we suspend accounts

Changing Odds Format

By default, the odds displayed for sports markets on Paddy Power are in fractions, however we offer you the choice of changing this default option to display in decimals instead if you find that format more convenient for you. Changing the Odds Forma

Mobile - Updating your Personal Details

As part of your Paddy Power registration we ask our customers to share with us their personal details. This is to ensure that we can contact you if we ever need to. Here at Paddy Power we understand that from time to time your personal details can ch

Opening an Account

How old do I have to be to open my account?

Marketing Preferences

At Paddy Power, we understand that there may be times when you want to reduce the volume of gambling related advertising you see. It's easy to change your advertising preferences for our products and this article explains how.

Contact Verification

We want to make sure that the details you've used to register your account with us are correct in order to keep your account secure and that when we need to get in touch with you that we know it’s going to the right place.

Mobile - Transaction History

On the Paddy Power App, you can view your transaction history whenever you please. How do I view my transaction history on the Paddy Power App? If you want to view your transaction history, you only need to follow these three simple steps: 1. Press o

Customer Security FAQ

Verifying your Details We use electronic age verification checks to ensure that you are over the age of 18 and that the payment method you have registered matches the details provided on the account. If your account has been suspended although you h

How To Change Your Password

Whether you want to update your password to be more secure or your looking to change your password to match other online accounts, changing your password is quick and easy as we'll outline below. How to Change your Password Step 1. Click on 'My Accou

Reopen a closed account

This article provided you with key information on how to re-open your closed account, and answers some questions you may have.

Mobile - I Have Forgotten My PIN

If you have forgotten your PIN, you can login by using your Paddy Power email/username and password. When you have logged into your Paddy Power account using your email/username and password you can then reset the PIN login process to reset. If you h

Erasure Request/Right to be Forgotten

You have the right to request us to erase your personal data where we have no compelling reasons to continue storing or processing your data.

Subject Access Request (SAR)

You have a right to request a copy of the personal data that we hold about you.

Mobile - How to Turn off PIN Login

How to Turn off PIN Login If you wish to turn off PIN Login, simply tap the 'Use Native Login' toggle bar on the settings screen to the default mode. 1. Tap your 'Cash Balance' located at the top of the Paddy Power App's homescreen. 2. A drop down ba

How To Log Out

You can Log Out from your Paddy Power account in a smooth two-step process. All you need to do is to follow these simple steps: Desktop Mobile

Changing your personal details

Paddy Power takes your personal details at the point of registration, but you can update these yourself at any time. It is advised that you keep this section up-to-date should we ever need to contact you. To change when we can contact you, look . How

Mobile - Adding PIN On Your Account And Device

PIN Login allows you to use a PIN code to login to your Paddy Power account. You can set up PIN Login on the Paddy Power App by following these simple steps: 1. Tap your 'Cash Balance' located at the top of the Paddy Power App's homescreen. 2. A drop

Transaction History

Your Transaction History lets you view all the transactions you have made on your Paddy Power account. Be that bets placed, winnings received or deposits and withdrawals you have made. How to Access your Transaction History If you want to access your

Verifying your account

As part of our compliance with legal and regulatory requirements surrounding customer verification, we are obliged to confirm that our customers are over 18*.

Mobile - How to Log Out

The Paddy Power App allows you to log out of your account whenever you please. How to Log Out of the Paddy Power App? If you wish to log out of the Paddy Power App all you need to do is to follow these three simple steps: 1. Press on the drop-down ar

Mobile Security

Paddy Power now offer a whole range of mobile services tailored to suit your mobile device. We now offer betting services through almost all mobile phones and also including the iPhone, Androids and the iPad. Paddy Power recognises that mobile securi