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How can I verify my age?

As part of our compliance with legal and regulatory requirements surrounding customer verification, we are obliged to confirm that our customers are over 18.

Paddy Power takes its legal and moral responsibilities very seriously. If we are not able to verify your age, there may be some restrictions on your account. To access the full entertainment experience Paddy Power offers, you will need to verify your age.

You can confirm your age by providing us with a high-quality digital copy of a photo identity document.

All you need is one Photo ID from the following list: Passport, Driving Licence, National ID Card.

 

Your Guide to Verifying your Age with Paddy Power


To verify your age with Paddy Power, please follow these simple steps:

 

Step 1.

Login and navigate to the top right of the Paddy Power homepage click on 'My Account' button.

 Step 2.

A drop down bar will appear. On the drop down bar click on 'My Account'

 Step 3.

You will be brought into the 'My Account' screen.  A banner will appear along the top of the page indicating that verification is required, click on 'Confirm Your Identity'

 Step 4.

The verification journey will now begin, to start this process click 'Start ID verification'

 Step 5.

In this screen, enter your 'Country' in the field provided then select your 'ID type' to proceed

 Step 6.

Lastly choose which method you wish to use to submit your documents and follow the onscreen instructions to complete this process

 

 

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Document Uploader

If you are unable to complete the steps outlined above, or you have been advised to submit additional documents other than ID, you can use the document uploader located on site as per the below steps:

 

 Step 1.

Login and navigate to the top right of the Paddy Power homepage click on 'My Account' button.

 Step 2.

A drop down bar will appear. On the drop down bar click on 'My Account'

 Step 3.

You will be brought into the 'My Account' screen.  On the navigation bar, click on 'My Details'.

 Step 4.

A drop down bar will appear. On the drop down click 'Document Uploader'.

 Step 5.

In this screen, you can select the 'confirm my age' option from the 'I would like to' section.

 Step 6.

You can then upload your identification document and finalise the process by clicking 'Send'.

 

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Note: If you were unable to upload your document to our secure online documents portal, you can send a scan or high quality-digital photograph of your photo identity document to customersecurity@paddypower.com. Please include your username in the subject of your email.