Shop Rules - Unclear Instructions

  • The onus is on the customer to clearly specify their intended bet. Where a customer's bet instructions are ambiguous, Paddy Power reserves the right to interpret the bet and settle it accordingly. The customer's previous betting patterns can be taken into account when interpreting their intentions.

  • Paddy Power reserves the right to split the stakes equally between various possibilities in the case of unclear instructions.

  • Where the customer has drawn a line drawn across a slip, this is taken to indicate the end of the bet above the line and the start of the bet beneath it, except where the customer has made it clear that this does not apply.

  • Where the team or player has been specified but the market has not, bets will be taken as being for the primary market that team or player is involved in (as determined by Paddy Power).

  • If the same named team is playing in more than one fixture on any one day/weekend, bets will be settled on the primary event (as determined by Paddy Power).

  • If it is not clear whether a bet is intended to be for the First, Anytime or Last Scorer the bet will be settled as the First Scorer.

  • Where a customer has specified a player by name and without any other distinguishing information (such as price) and there is more than one player with the same name, the player with the lowest advertised price will be taken as the selection. In the event of two or more players being quoted at the lowest advertised price, the stake will be equally split between the two possibilities.

  • Where markets are offered with more than one set of each-way terms (e.g. in Golf) and customers do not clearly specify which each-way terms they would like, bets will be settled using the each-way terms with the lower number of places.

  • Where the price taken indicates the customer's intended market, this will govern settlement.

  • Where a dispute arises over a customer's intended selection and a named selection and a price both appear on a docket, the named selection will take precedence over price in determining the customer's intention.

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