All Shop Rules

For the most up-to-date copy of our rules, please see here or ask at the counter.

PLEASE NOTE: Rules for any sport or market not referenced below or any additional rules for sports that are referenced below can be accessed online at https://www.paddypower.com/aboutUs/Betting.Rules/ and will govern settlement of bets placed in Paddy Power shops. In case of any conflict between the Shop Rules and those available on the aforementioned website, the Shop Rules will prevail.

1. Introduction

1.1. Bets placed in Paddy Power shops are covered by the Paddy Power General Terms & Conditions (where applicable) (available https://www.paddypower.com/aboutUs/Terms.and.Conditions/), the Paddy Power Betting Rules (available https://www.paddypower.com/aboutUs/Betting.Rules/) and these Shop Rules. These Shop Rules are available on https://helpcenter.paddypower.com/app/home/p/6 and in any Paddy Power shop.

1.2. Paddy Power reserves the right to refuse any person entry to any or all Paddy Power shops at any time. Anyone behaving in an offensive nature or causing a disturbance will be asked to leave.

1.3. It is against the law for any person under the age of 18 to enter this shop. In the event of a person under 18 entering the shop, they will be asked to leave. In an instance where any bets were accepted inadvertently from a person who is under 18, stakes shall be returned on any unpaid or unsettled bets.

1.4. Paddy Power Great Britain shops operate a Think 25 policy that requires staff to request verification of age from any person who appears to be under the age of 25. Paddy Power Republic of Ireland and Northern Ireland shops operate a Think 21 policy that requires staff to request verification of age from any person who appears to be under the age of 21. Failure to produce ID or if a person produces ID that shows they are under the age of 18 will mean the person will not be allowed to place a bet and will be asked to leave the shop immediately.

2. Customer's Responsibility

2.1 It is the customer's responsibility to make themselves aware of the Paddy Power Betting Rules and these Shop Rules.

2.2 It is the customer's responsibility to ensure that bets are written clearly and that spelling, timing, instructions and staking are correct and cannot be misconstrued.

2.3 It is the customer's responsibility to ensure that they comply with all requests for identification made by Paddy Power to comply with its licensing objectives and/or to verify identity or age.

2.4 Customers should write their own instructions but should a member of staff do so on the customer's behalf , the onus of responsibility for ensuring such instructions are written clearly and correctly shall be on the customer and the customer shall not have any claim against Paddy Power in the event of such instructions being incorrect.

2.5 It is the customer's responsibility to ensure that bets are placed on time and the market is not closed for betting. It is the customer's responsibility to ensure that there is no rule of a Sport Governing Body or a term of their contract of employment prohibiting them from placing a particular bet. If such a bet is taken, this bet will be void.

2.6 Customers should check receipts to verify their bet and that the amount paid has been correctly recorded by the Paddy Power EPOS system.

2.7 Paddy Power cannot allow for mistakes, nor accept responsibility for any errors or omissions in respect of the announcing, publishing or marking of prices, handicap values, point values, runners, times, scores or results, despite every effort to ensure their accuracy.

2.8 Paddy Power reserves the right to correct any obvious errors.

3. Receipts

3.1 Receipts, all slips, receipts, barcodes, bet identification details and numbers including any copies, photographs or photocopies (the "Receipts"), must be retained by the customer until all bets on the slip can be fully settled.

3.2 Returns will be paid to customers on surrender of their Receipt. We do not guarantee payment of returns from any bet later than six months after the time the final result affecting settlement of the bet was known.

3.3 It is the Customer's responsibility to keep their Receipts.

3.4 In the event that a customer is no longer in possession of their slip relating to any bet, Paddy Power will be under no obligation to make a pay-out to the Customer relating to the specific bet. Paddy Power will be under no obligation to pay returns to a customer where a third party has obtained possession or control of the Receipts, and collected the returns associated with those Receipts. It is the customers responsibility to ensure that the Receipts remain in their control, and are not accessed, taken or controlled by a third party at any material time.

3.5 In the event that a customer's bet is paid out to a 3rd party on presentation of the Receipt, Paddy Power will be under no obligation to make a pay-out to the Customer who placed the bet unless they had informed Paddy Power that they had lost their receipt prior to the winnings being collected.

4. Claims, Disputes & Queries

4.1. Should any customer have a concern over a bet, claim or dispute, please consult the shop manager in the first instance. The shop manager will make every effort to resolve your query. Complaints should not be made via social media platforms. If raising a complaint in shop or to our Retail Help Desk you will need to provide your full name, contact number, email address, if your bet was placed in a Great Britain, Northern Ireland or Republic of Ireland shop, the name of the shop your complaint is related to, the bet number (if applicable) and a complaint summary.

4.2. However, if you are not entirely satisfied or believe you have been treated unfairly in the shop you can contact our Retail Help Desk via:

i. Live Chat by scanning the QR code above in store. If your complaint cannot be resolved immediately via Live Chat, you will then receive an email within 72 hours and we will aim to resolve your complaint within 14 days. You can also re-scan the QR code and request an update on the progress of your complaint.

ii. Email to retailescalations@ppb.com. We will acknowledge your email in 72 hours, Retail Help Desk will then respond to your email and we will aim to resolve your complaint within 14 days.

4.3. For email complaints and live chat complaints that cannot be resolved immediately, we will issue you with a final decision email with the result of your complaint. If you are dissatisfied with the outcome, you can request to be contacted by one of our Retail Help Desk Leads in which your complaint will be reviewed and you will receive an email from them within 72 hours. The maximum time limit to resolve your complaint or issue a final response is 8 weeks.

4.4. If you remain dissatisfied with the final outcome of the investigation, you can then ask IBAS (The Independent Betting Adjudication Service) to investigate depending on the nature of your dispute. To raise your dispute with IBAS you will need to request a unique reference number from our Retail Helpdesk Team.

4.5. IBAS can be contacted on 00 44 207 347 5883, at the following address: Independent Betting Adjudication Service, PO Box 62639, London, EC3P 3AS or through their website www.ibas-uk.com. Once the full facts of the case have been submitted by both sides, IBAS will give a decision which is final. Details of what IBAS does not cover can be found on their website https://ibas-uk.com/what-ibas-does-not-cover/ and so can details on IBAS' adjudication process https://ibas-uk.com/terms-of-use/.

5. Restrictions of Trade

Cease Trade

5.1. Paddy Power reserves the right to issue a Cease Trade notice (also known as a Banning Notice) to any individual meaning they are not permitted to enter ANY Paddy Power retail shop. This can be done either verbally by a member of staff or in the form of a written notice either handed to the customer or sent via e-mail.

5.2. A Cease Trade notice can be issued to any individuals who demonstrate unwanted behaviour, this includes but is not limited to the following examples:

a) Any conduct, language or behaviour which we reasonably deem to be unacceptable. This includes but is not limited to anti-social behaviour and verbal threats or acts of aggression made against paddy power employees or customers.

b) Any occasion where an individual physically damages or attempts to damage any property within a paddy power shop.

c) Failure to comply with our customer verification and due diligence requirements, including failure to provide documentation to verify your age, identity and source of funds used for betting;

d) Any attempt to commit an act of fraud against Paddy Power (including knowingly breaching the terms of any in-shop promotions e.g. free bet offers)

e) Where we have grounds to suspect you are either experiencing or may be at risk of experiencing gambling related harm and are not willing to take responsible action or enter into a voluntary self-exclusion agreement with us directly, (or via Gamstop Betting Shops (formerly MOSES) for GB customers only)

f) Failure to adhere to any restrictions which you have been informed (either verbally or in writing) have been imposed upon your betting activity within our shops (including not being permitted to use our self-service betting terminals)

g) Where we believe that an individual's betting activity is adversely affecting our ability to manage our commercial liabilities effectively, including placing multiple bets on the same selection/event in a single shop or across multiple shops.

h) Where we have reasonable grounds to believe that an individual is placing bets on behalf a 3rd party, is using funds provided by a 3rd party or is using a 3rd party to place bets on their behalf.

5.3. Once a cease trade notice has been issued:

a) It will remain in force across all shops in the UK and Ireland unless it is rescinded formally in writing by Paddy Power, unless the cease trade notice was issued with specific requirements to be followed (such as provide ID or documentation) at which point the cease trade notice will be automatically rescinded at the point that you are informed that you have met all the requirements to our satisfaction.

b) Any payment of winnings for bets placed prior to the notice being issued will be at the discretion of Paddy Power, and we may insist that payment is made remotely via a bank transfer or posted cheque following contact with our retail helpdesk team if it is not in our or your interest to enter our premises at any point. (QR code will be supplied on the cease trade notice or at the bottom of this rules poster).

c) We reserve the right to withhold payment of any monies owed to off-set any monies already paid which resulted from activity which we believe breached any of our terms or conditions.

d) Any bets placed by the individual who was issued the cease trade notice, or on behalf of the individual (based on our reasonable belief) will be settled at the discretion of Paddy Power with the exception detailed in section 6 below

e) If the cease trade notice was issued due to section 5.2 (e) then, any bets which have been inadvertently accepted and have been settled in full will stand win or lose.

f) If the cease trade notice was issued due to section 5.2 (e) but the events the bets were placed on have not taken place yet, then our shop staff reserve the right to verbally inform you that all bets will be cancelled meaning that all unsettled bets will be voided in the system with stakes returned in full. We accept no liability for any winnings which would have been realised if the bets had been settled as normal.

5.4 Any breach of the cease trade notice where you enter any Paddy Power premises may be classed as an act of trespass and we reserve the right to pursue legal proceedings against you and provide authorities with CCTV evidence.

6. Self-Exclusion

6.1. To take a break from gambling, you can self-exclude with us in up to 10 of our shops for a period of 6 or 12 months. Customers in Great Britain (GB) can also self-exclude under the Multi Operator Self-Exclusion Scheme from numerous operators for a period of 12 months. For more information on the Multi Operator Self-Exclusion Scheme you can go to self-exclusion.co.uk and/or call +44 (0) 800 294 2060

6.2. If you would like to know more, please approach a Paddy Power staff member and ask them about self-exclusion and they will support you through the process or you can access a Paddy Power retail self-exclusion form on the Paddy Power website at https://helpcenter.paddypower.com/app/answers/detail/a_id/2210 where you can also find our Paddy Power retail self-exclusion terms and conditions.

6.3. Safer betting and gaming information for GB customers can be found here https://helpcenter.paddypower.com/app/answers/detail/a_id/10117 and for customers in Northern Ireland or the Republic of Ireland, advice can be found here https://helpcenter.paddypower.com/app/answers/detail/a_id/10116

6.4. You can also find more information about online and retail self-exclusion at https://www.gamcare.org.uk/self-help/self-exclusion/

6.5. By entering into a Paddy Power retail self-exclusion, you agree not to enter any of the Paddy Power betting shops listed on your self-exclusion form during your period of self-exclusion or to attempt to place bets with these Paddy Power shops through any other means. Once submitted, your self-exclusion cannot be modified, revoked or withdrawn prior to the expiry of your self-exclusion.

6.6. It can take up to 5 working days from the date of completion of a self-exclusion agreement for it to take effect in all of the premises you have selected to self-exclude from.

6.7. As per the terms of the self-exclusion agreement, the only responsibility of Paddy Power is to take all reasonable steps to refuse service or to otherwise prevent an individual who has entered a self-exclusion agreement with Paddy Power from participating in gambling.

6.8. We will not be liable for any losses or claims whatsoever or however arising out of or in connection with your failure to comply with your self-exclusion.

6.9. We shall not be liable for any losses you or any third party may suffer if you circumvent our self-exclusion procedures and continue to use our services or if you continue to gamble with any Flutter Entertainment Plc brand or group company which includes Paddy Power online, Betfair, Sky Betting & Gaming, PokerStars, tombola or any third party if you have also chosen to self-exclude your online account.

6.10. You agree that you will inform us as soon as you become aware of any errors in respect of your self-exclusion or any other safer gambling mechanisms that we make available to you.

6.11. For the avoidance of doubt, in the unlikely event that you do breach any self-exclusion agreement, any bets inadvertently accepted in any of the premises named within your self-exclusion agreement will, based on industry practice, stand, win or lose.

6.12. Paddy Power retail self-exclusions do not include the Hippodrome Paddy Power betting shop.

7. Restrictions of Bonuses, Offers and Promotions

7.1 Paddy Power reserves the right to exclude any customer from qualifying for any bonus, free bet or enhanced payment for bets placed if there is evidence to demonstrate that the customer has knowingly and intentionally tried to gain an unfair advantage when placing bets or breach any of Paddy powers terms and conditions.

7.2 This includes anyone placing multiple identical or similar bets in a single location or across multiple locations in an attempt to undermine the terms or spirit of any promotion or trading offer.

7.3 Once a customer has been informed in writing that they are no longer permitted to participate or benefit from any offers, enhanced odds or promotional activity, any bets subsequently placed will be settled at the discretion of Paddy power.

7.4 Paddy Power can amend any specific promotional terms, competition rules or other terms at any time. Any such change will not adversely impact players who have already started wagering under a promotion.

8. Acceptance of Bets

8.1. In branches where the Paddy Power EPOS system is in use, the process for accepting bets involves the bets being processed through the scanner and a receipt printed with a unique bet number and image of the bet (or bet details in the case of mark-sense slips) recorded on it. Our staff, having completed these two stages and received the bet stake, will hand the receipt to the customer. In the event that all of these stages do not occur the bet has not been accepted by Paddy Power. Accordingly, any subsequent claim for payment will be refused.

8.2. All stakes must be paid in cash at the time a bet is accepted, except where the customer pays using a Debit Card, Paddy Power Card, Paddy Power Free Bet Voucher or Paddy Power Voucher.

8.3. Paddy Power does not accept Credit Cards in any shop.

8.4. When paying using a, Debit Card or Paddy Power Card, the payment must be confirmed before the bet will be accepted. Customers should ensure they present their card at the counter well in advance of the start time of the event to allow ample time to process the card.

8.5. Paddy Power Vouchers and Paddy Power Free Bet Vouchers are accepted in accordance with the terms and conditions outlined on the voucher.

8.6. Any bet accepted will be deemed to be the investment of the person placing the bet.

8.7. Paddy Power reserves the right to refuse any bet or part of any bet.

8.8. Paddy Power may record the details of customers on each bet that is taken for risk management purposes.

8.9. All bets are settled strictly on their merits and no plea of precedence will be accepted.

8.10. To comply with its licensing objectives, and to verify your identity and/or age, Paddy Power is obliged to obtain photographic and/or other identification documentation from its customers. Paddy Power may ask for proof of identity before accepting a bet or making any payment once a bet is settled.

8.11. Where a customer requests payment in the form of a cheque, Paddy Power reserves the right to request photographic proof of identification prior to issuing the cheque.

8.12. In some shops, Paddy Power accepts bets on terminals (Fixed Odds Betting Terminals and/or Self Service Betting Terminals). The rules governing bets placed on these terminals may differ from standard Paddy Power Betting Rules. Full details of the rules governing bets placed on terminals are available in the shops containing these terminals.

8.13. In some shops, Paddy Power accepts bets on behalf of Tote UK and/or Tote Ireland (i.e. Totalisator bets). Any bets accepted are subject to the rules of those organisations. All other references to 'Tote' bets in these rules refer to bets that are struck with Paddy Power but settled at Tote returns. All tote bets are subject to the tote betting rules available at https://tote.co.uk/betting-terms-and-rules.

8.14. We reserve the right to make payment for cleared winnings by bank transfer, cash or cheque. For payments via bank transfer customers will be required to provide bank account details to receive the payment.

8.15. Bets placed at the Hippodrome London venue can only be redeemed at the Hippodrome London venue. Please contact the Hippodrome at customerexperience@hippodromecasino.com for further assistance.

9. Over And Under-Staking

9.1. Where insufficient stakes are invested, the total stake will be apportioned over the whole slip. With various bets on one slip, the slip will be settled in proportion.

9.2 Where there is over staking, the excess stake money will be invested in proportion over the whole slip. If your slip shows fewer than the correct number of bets the bet return is calculated in proportion.

10. Bets Accepted in Error

10.1. Any bets taken on markets that Paddy Power is not offering betting on will be void. Bets are not accepted in shops on Financial Betting and any bets taken in error will be void.

10.2. Bets on certain Betting-in-Running markets are not accepted in shops. We reserve the right to void or settle at the correct price (and handicap and point values where applicable) any bets taken in error on these markets.

10.3. Where bets are accepted on mark sense slips, i.e. lottery, sports coupons, Paddy Power will only pay out on the intended bet placed by the customer. Any extra selections picked up in error on the customers receipt will be deemed a void selection.

10.4. If, at the time a bet is taken, the market is suspended (i.e. betting was not available on the market), Paddy Power reserves the right to void the bet or settle the bet at the next available price (and handicap and point values where applicable).

10.5. Where the outcome of a selection can be considered to impact, be related to or dependent on another, these selections cannot be combined in multiple bets. If bets on related selections are accepted in error, such bets will be settled at a retrospective price (and handicap and point values where applicable) determined by Paddy Power.

11. Bets Placed On Self-Service Betting Terminals (SSBT's)

11.1. The prices offered on the terminal may differ from the prices available elsewhere in the shop. All bets placed on an SBBT will be settled at the odds offered on the terminal at the time the bet is struck. The only exceptions being where there is an option to place a bet at the Starting Price on a horse or greyhound race, or where an obvious error has occurred in which case the correct odds will be applied to the bet.

11.2. Prices offered on live betting are not guaranteed to be available through an event.

11.3. The maximum amount that can be won by any customer on a single day is £500,000.

11.4. Accumulator/Multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of another. If taken in error, the stake will be divided between the related elements of the bet.

11.5. If the related selections have different settlement dates, the result with the later settlement date will be voided (e.g. Driver to win the British Grand Prix and the same Driver to win the Championship).

11.6. Clients must register their bet requests as individuals. Where repeat bets containing the same selections are placed by an individual customer or group/syndicate of customers acting together we reserve the right to limit the total amount of those bets combined to a single maximum pay out.

11.7. Customers agree to any third party terms and conditions when placing a bet on an SSBT, such T&Cs which will be available on the terminal itself. For settlement purposes bets will be settled in line with Paddy Power Betting Rules.

12. Bet Builders on SSBTs

12.1 When placing a Bet Builder on an SSBT customers agree to any third party terms and conditions including but not limited to:

a) All selections inside the Bet Builder bet must win to gain earnings. If one selection within a Bet Builder bet is void, then the entire Bet Builder bet is deemed void.

b) In case of a palpable error the entire Bet Builder bet is deemed void.

c) Cash out is not available for Bet Builder bets.

d) All other regular betting rules apply.

e) The operator is not responsible if the Bet Builder feature is not available for technical reasons.

13. Cash Out

13.1. Cash Out is a feature which is offered on selected bet types and markets placed in our Paddy Power retail shops on the self-service betting terminals (SSBT's). Cash Out allows you to amend your original bet and lock in a profit or a loss by settling your bet early, without having to wait for the event to finish. Early cash-out can be triggered from an SSBT, via PP Onside , or - if placed with a Play Card - can be triggered on eligible singles and multiples bets via the My Bets section of the PP app.

Cash out through Paddy Power online

13.2. Your request to Cash Out is not guaranteed to be accepted and may be unsuccessful if, for example, the market suspends the odds move before your request has been processed, due to an unforeseen technical issue, or if the third-party provider who covers the sporting event has not been able to continue coverage as originally agreed. Paddy Power reserve the right to suspend or disable the Cash Out feature at any time.

13.3. If your Cash Out request is successful, a "success" message will be shown, and your bet will be settled immediately, and any winnings returned equal to the amount shown on the Cash Out button. Note that this includes the original stake and the total amount returned to your account will be the amount shown on the Cash Out button. Triggering Cash Out will mean the bet is settled, and any subsequent events will have no impact on the amount returned.

13.4. Live Betting Rules apply on all live bets where Cash Out is available.

13.5. Using Cash Out may mean you will opt out of and no longer be eligible for particular promotions (e.g. Acca Insurance). See the terms and conditions of the promotion for further details.

13.6. Free bets placed on the SSBTs are not eligible for cash-out.

13.7. Paddy Power reserves the right to reverse the funds paid via a Cash Out if the bet or a market is settled in error (for example, a human or technical error). If Paddy Power corrects the settlement of a bet, this may lead to amendments being made to a customer's balance to reflect changes in bet settlement. Where possible, Paddy Power will reinstate a cashed-out bet enabling settlement once a final result has been determined. In these instances, Cash Out will not be available on reinstated bets.

14. Tote Returns

14.1. We accept Irish Tote bets but these bets must be written on designated Tote betting slips. Where bets on Irish Tote returns are accepted on standard Paddy Power slips, they will be settled as SP win/place bets respectively.

14.2. Bets are not accepted for UK Tote returns with the exception of Placepots, Quadpots and Jackpots. Unless otherwise advertised, where other bets on UK Tote returns are accepted in error, they will be settled as SP win/place bets respectively.

14.3. Greyhound Racing bets at Tote returns are not accepted and where taken in error will be settled at SP, with the provision that if there is no SP the bet will be void, unless a price has been taken.

14.4. Bets at Tote Forecast returns are not accepted, for either horses or greyhounds and if accepted in error, they will be settled at CSF or BAGS/BEGS returns.

15. Invalid Stake

15.1. The minimum stake unit accepted for bets at Tote returns is as following: Jackpot 50c/50p, Placepot/ Quadpot 10c/10p. If a wager is accepted for less than the above units, the bet will stand at the amount paid.

16. Invalid Number of Selections

16.1 Occasionally, bets will only be accepted with a minimum number of selections (e.g. trebles and upwards). Where this is the case and a bet taken in error with less than the minimum number of selections, Paddy Power reserves the right to void the bet.

16.2 Occasionally, bets will only be accepted as single bets (i.e. no multiples will be allowed). Where this is the case and a non-single bet is taken in error, the stake will be equally divided across the legs of the bet and settled as a number of single bets.

17. No More Bets Time

17.1 Paddy Power accepts bets on markets up to the No More Bets time for that market. If the time a bet is accepted (as determined by the time printed on the receipt) is after the No More Bets Time, the bet will be void, win or lose. There are only two exceptions to this which are as follows:

17.2 If Betting-in-Running is available, the bet will be placed on the Betting-in-Running market at the price (and handicap and point values where applicable) available at the time the bet was placed. This applies to all bets with the exception of Racing bets and bets placed on Soccer Coupons neither of which will go onto the Betting-in-Running markets.

17.3 If the bet is placed on a Soccer Coupon, the soccer match is underway less than five minutes, the score is still 0-0 and there have been no red cards in the match then the bet will stand at the price (and handicap and point values where applicable) that the customer would have received if the bet was placed immediately before the match kicked-off.

17.4 The No More Bets Time is recorded for all events in the Paddy Power EPOS system and is set at the discretion of Paddy Power. Paddy Power reserves the right to modify the No More Bets Time should a technical issue prevent it being set correctly or should information subsequently become available that would have impacted the No More Bets Time.

18. Price

18.1 If a customer wishes to 'take a price' on their bet (as opposed to betting at SP), they must write the current price (and handicap and point values where applicable) on the bet slip before presenting it to a member of staff. If the customer does not do this, the bet will be determined to be an SP bet if SP betting was available. If only fixed price betting was available, the bet will be assigned the price (and handicap and point values where applicable) at the time the bet was taken. If there are any blatant errors in prices transmitted, marked up or initialed by a member of our staff, the bet will be settled at the correct price (and handicap and point values where applicable) at the time the bet was placed.

18.2 All prices (and handicap and point values where applicable), including Betting-in-Running, are subject to fluctuation and bets will be settled at the price (and handicap and point values where applicable) that was valid at the time that that bet was accepted (as determined by the time printed on the receipt).

18.3 On occasion, the prices available may differ between Paddy Power Retail outlets and paddypower.com. We reserve the right to settle all bets placed in our Retail outlets based on the price available in our EPOS till system at the time of bet placement.

19. Unclear Instructions

19.1 The onus is on the customer to clearly specify their intended bet. Where a customer's bet instructions are ambiguous, Paddy Power reserves the right to interpret the bet and settle it accordingly. The customer's previous betting patterns can be taken into account when interpreting their intentions.

19.2. Paddy Power reserves the right to split the stakes equally between various possibilities in the case of unclear instructions.

19.3. Where the customer has drawn a line drawn across a slip, this is taken to indicate the end of the bet above the line and the start of the bet beneath it, except where the customer has made it clear that this does not apply.

19.4. Where the team or player has been specified but the market has not, bets will be taken as being for the primary market that team or player is involved in (as determined by Paddy Power).

19.5. If the same named team is playing in more than one fixture on any one day/weekend, bets will be settled on the primary event (as determined by Paddy Power).

19.6. If it is not clear whether a bet is intended to be for the First, Anytime or Last Scorer the bet will be settled as the First Scorer.

19.7. Where a customer has specified a player by name and without any other distinguishing information (such as price) and there is more than one player with the same name, the player with the lowest advertised price will be taken as the selection. In the event of two or more players being quoted at the lowest advertised price, the stake will be equally split between the two possibilities.

19.8. Where markets are offered with more than one set of each-way terms (e.g. in Golf) and customers do not clearly specify which each-way terms they would like, bets will be settled using the each-way terms with the lower number of places.

19.9. Where the price taken indicates the customer's intended market, this will govern settlement.

19.10. Where a dispute arises over a customer's intended selection and a named selection and a price both appear on a docket, the named selection will take precedence over price in determining the customer's intention.

20. Maximum Payouts

20.1. It is the duty of all customers to stay within the limits mentioned hereafter. The limits apply to both single and multiple type bets. Where a multiple bet (i.e. any bet other than a single bet) has been placed which involves events with different maximum payout limits then the limit which will apply to the multiple in its entirety will be either: (i) the lowest limit; or (ii) an amount equal to ten times the total prize fund of the event, whichever is lower.

20.2. All bets are subject to a maximum payment to any one customer, (or as set out below, any group of related customers) in any one day irrespective of stakes, odds or number of winning lines as listed below. Other than as set out below, a bet is accepted on the basis that it is the investment of one customer.

20.3. All maximum payout limits apply to any one customer, or group of customers acting together, who have placed bets containing the same selections, including where placed in a series of bets, at a range of prices, over a number of days using different betting accounts and/or across different betting channels. Should we have reason to believe that a number of bets have been placed this way, the total payment of all those bets combined will be limited to one single maximum payout.

20.4. "Full Service" means where full details (betting, official off-times and results) are advertised by SIS or TurfTV for horse races or greyhound races.

20.5. The onus of responsibility rests firmly with the customer to ensure that he/she stays within the limits outlined below. We reserve the right, in our discretion, to apply the limits.

20.6. Maximum payout values below are stated in GBP Sterling (0). Currency equivalents apply using the GBP local currency exchange rate on the day of the settlement of the bet.

Horse Racing

20.7. We pay double result on all horse racing selections running in Ireland and the UK which are covered in Full Service. Double result/first past the post bets are subject to the maximum payout limits set out in the table below (Note: applies only to meetings covered by Full Service).

20.8. The above limits apply even where a customer has taken prices, and except in the following cases:

a) Any bet in Ireland or the UK which includes a selection which is not covered in Full Service (i.e. point to point meeting) or for Virtual Racing, are subject to a maximum payout of £50,000.

b) Any bet which contains a selection running at a race meeting in any country outside of Ireland and the UK where race results are not covered in Full Service is subject to a maximum payout of £50,000.

20.9. Future Racing bets are subject to a maximum payment of £250,000.

20.10. Any bet containing a horse racing or greyhound market other than the conventional "to win the race" market is subject to a maximum payout of £50,000.

20.11. The maximum payment for bets on virtual horse racing/greyhounds is £50,000. Greyhounds.

20.12. Future Greyhounds bets on the English Greyhound Derby are subject to a maximum payment of £100,000. Future Greyhound bets on all other event types are subject to a maximum payout of £50,000.

20.13. The maximum payment to any one customer in respect of any one day's greyhound bets in the UK for which all selections are covered in Full Service is £100,000. Bets accepted at Irish greyhound tracks and UK tracks not covered by Full Service are subject to a maximum payment of £10,000.

20.14. Bets will be accepted for selected major races i.e. major Irish/UK races, Greyhound Derby heats etc. or meetings shown live on SKY of Terrestrial TV. Bets at such meetings will be subject to the maximum payout of £25,000.

Soccer/Football

20.15. The maximum that can be won on a football bet depends on the event and market, as set out in the table below: Senior Men's only post qualification:

Lotto/Numbers Betting

20.16. The maximum payout for a Numbers or Lotto bet is as stated in the terms and conditions on the reverse of the slip on which the bet is placed in the shop.

20.17. Where no maximum payout is stated on the reverse of the slip on which the Numbers or Lotto bet is placed, then the maximum payouts detailed in the below table will apply.

20.18. UK & Ireland The maximum pay-out for any bet, series of bets from a single source, syndicate or customer is:

Virtual Gaming Products

20.19. The maximum payment to any one client in respect of any one day's Virtual gaming bets for which all selections are covered in full service by SIS or Turf TV is £50,000.

Other Sports Not Listed Above

20.20. For a comprehensive list of maximum payouts relating to any sport or product not listed above, please refer to the Help section of the Paddy Power website (support.paddypower.com) and search for "Maximum Payouts".

Paddy Power Concessions

20.21. The maximum payment to any one client in respect of any Paddy Power concession (i.e. Best odds guaranteed and Lucky 15/31/63 bonuses) is £/1,000 Euro per day.

21. General Rules Horse, Greyhound & Virtual Racing

21.1 General Rules

a) Bets are taken for the day of issue, unless clearly specified on the bet.

b) Named selections - If you specify a name, then that name will stand as your selection, irrespective of it being incorrectly numbered or wrongly timed.

c) Numbered selection - If you specify a numbered selection and do not name the selection, then that number will stand as your selection, irrespective of an incorrect price taken.

d) Selection with a Price - If no selection name or number is specified and a price is specified, the price will determine the selection.

e) Names incorrectly written - An incorrectly spelled selection is not necessarily invalid, so long as the backer's intention is clear. Should a named selection be incorrectly written so that more than one horse in the same race could conceivably have been intended, the stake, or part of the stake affected, will be divided equally between or among the selections concerned.

f) Two or more selections in same race - In multiple bets, stakes will be divided equally in all sections of the bet where the selections clash.

g) Selection(s) repeated in multiple bets - If the same selection is included more than once in a multiple bet, the second and subsequent times it is written will be treated as a non-runner.

h) Horses and greyhounds with the same name - If a horse and dog of the same name run on the same day, and it is not clear which is the selection, in horse multiple bets the horse will count as your selection and in greyhound multiple bets the greyhound will count as your selection.

i) Where a horse or greyhound has the same name as a virtual selection, the horse or greyhound selection will count unless the virtual selection is clearly specified.

j) Where two horse racing selections have the same name and are running on the same day, bets will be taken as being for the primary race (as determined by Paddy Power), unless it is clearly specified which race the bet should apply to.

k) No bet instructions - Where all selections are made, from different events, and a single stake is stated then the bet will be settled as win only as follows: 1 selection as a Win Single; 2 selections as a Win Double; 3 selections as a Win Trixie; 4 selections as a Win Yankee; 5 selections as a Win Canadian; 6 selections as a Win Heinz; 7 or more selections as full-cover doubles, trebles, etc. These win bets will be settled as each-way only when this is stated on the betting slip.

l) Instructions for Through-The-Card Greyhound Racing bet, or 1st race, 3rd race etc. will be considered as timed in the Racing Post, or in its absence the National press, excepting errors or omissions.

m) All multiple and Through-The-Card bets on unnamed greyhound selections must have the correct meeting and the times stated, otherwise the bet, or affected part of the bet will be void. However, in cases where the meeting is omitted, but collective race times are written, making it clear that only one particular meeting can be intended, the bet will stand for that meeting.

21.2. Favourites or Unnamed Selections

a) Where a selection is timed but no meeting is stated (or a meeting stated that is not taking place), all single and multiple bets stand for the meeting which has a race at the time you state, with stakes divided accordingly if there is more than one meeting with a race at that time.

b) Where a selection is untimed and no event or meeting is stated (or untimed and a meeting stated which is not taking place), all single bets (including Forecasts and Tricasts) stand for the next race to be run after your bet has been accepted, provided that the race is covered in Full Service* and subject to the following: If the selection is indicated by a number(s) which can apply to greyhound racing, your bet will stand for the next greyhound race to run otherwise your bet will stand for the next horse race to run. If there is more than one horse meeting with a race at the same time, then your single stake will be divided accordingly. In multiple bets the selection will be void.

c) Meeting stated but no time or incorrectly timed - If your selection is incorrectly timed, all single bets (including Forecasts, Tricasts etc.), will be settled on the meeting which does have a race at the time you state. If your selection is untimed or if there is no meeting with a corresponding race time then all single bets will be settled on the next race to run at the meeting stated. In all multiple bets the selection will be void unless the sequence of selections written on the slip make the intended time clear.

d) If a price has been taken on a numbered selection and it is clear as to the specific selection and race on which that price was available at the time you placed your bet, the bet will stand for that race irrespective of the race time written on the slip.

e) No selection stated - Provided that either a race time or a meeting is stated, your bet whether win or each-way, will stand for the 1st Favourite in that race. This rule also applies when the words 'number' or 'Trap' is written without a numbered selection been stated.

f) Unnamed Favourite by race order - When an unnamed favourite is selected and you indicate the race you want by the order it appears on the race-card then your bet will be taken as the first favourite in that race unless specifically otherwise stated.

g) Combination/T-T-C times - Where combination or accumulative bets are involved and the client makes clear the exact time stated, such that only one particular meeting can be intended, he will be on at that meeting, even if some of the advertised race times clash with races at another meetings.

h) Thus if the bet is a Yankee 2.00, 2.35, 3.05, 3.40 and those are race times at Ascot, the bet will be on that meeting even though there are other meetings with race time at 2.00 and 3.05.

i) Greyhound Racing bets for unnamed selections which nominate a meeting (other than the BAGS/BEGS meeting) due to take place on a different day, will be void unless the future day or date is clearly stated.

j) Paddy Power only accepts bets on Greyhound races that are offered on the PPTV or SIS service. Any bets accepted in error on Greyhounds running at tracks not covered on our PPTV or SIS service will be deemed void, win or lose. The only exception to this is where Paddy Power are offering Future Greyhounds betting or Early Prices for a particular race/event in Britain or Ireland such as Cup Competitions and the English, Scottish and Irish Greyhound Derby's.

k) Greyhound Racing favourite bets are only accepted on first favourites. Greyhound Racing bets on unnamed second or other unnamed favourites will be void.

l) Maximum Payout limits apply. Please refer to the section relating to Maximum Payouts.

21.3. Double Engagements

a) An untimed single bet for a selection which is doubly engaged will be taken as for the first race in which it is entered to run, unless an 'if absent' selection is also given on the slip, when this will be taken as timing the bet for the race where both are engaged.

b) Where a selection is doubly engaged and is timed by the customer, it will be settled as a bet for that timed race only. Where it is untimed, or incorrectly timed, the bet will be on the first race in which the selection is entered to run, after the time that the bet was placed.

c) If two selections, one of which is doubly engaged, are included in a double, treble or accumulator and run in the same race, the one which is doubly engaged will be deemed to be timed for the race in which they do not clash. If both are doubly engaged, the selection written first will be timed for the race in which it runs, and the other timed for the race in which they do not clash. This does not apply to single bets, which are treated as entirely separate bets.

21.4. Forecasts & Tricasts

a) Where instructions are given merely for Forecast or F/C, the selections must finish first and second in the order written. Written instructions for a selection with the field, or a selection written against the field, will be taken as for the selection to win. Instructions for the field with, or the field against, will be taken as for the selection to be second.

b) Where three or more selections are made for a straight Forecast bet settlement will be made as a full combination of Forecasts. When a smaller number of combinations than the full permutation are required, this must make this clear. Thus £2 combination Forecast ABC, with £6 invested, will be settled as 6 x £1 Forecasts, unless the backer writes 3 x £2 F/C AB AC BC.

c) Where a permutation is used which could apply equally to Forecasts and Tricast bets, and there is no specific instructions as to which applies, the bet will be settled as for Forecasts, (excepting cases as covered under our general practice rule under Claims and Disputes).

d) When only one selection is nominated a bet marked Forecast will be settled as a win single, or as an each-way single in the case of a reversed/dual Forecast.

e) Where a backer nominates for a Forecast two selections in different races, the stake will be invested as win double if the instructions are for straight Forecast, or each-way double if instructions are for reverse/dual Forecasts.

f) Where a client nominates a dual Forecast in a race for which a straight Forecast is declared, the stake will be divided and invested as two straight Forecasts.

g) Only named selections or race-card numbers will be accepted in Tricast bets, with the name taking precedence where there is a discrepancy, and any Tricast which contains an unnamed favourite, then that selection will be settled as a non-runner.

h) Paddy Power accepts Forecast singles, doubles and trebles. Forecasts involving four-folds and upwards will only be accepted as part of a Paddy Power speciality betting slip incorporating Forecast four-folds etc. Any Forecast accumulators accepted in error, will be settled as Forecast trebles, with the stake involved being equally split over the number of trebles available.

i) Tricast bets, in which selections must finish first, second and third in the correct order in specified races are accepted in single bets only. Stakes for any Tricast double, treble, etc. accepted in error will be divided equally to cover each Tricast race in Tricast singles only.

j) Horse and Greyhound (BAGS/BEGS) Tricasts are only accepted on races for which a Computer Tricast dividend is declared, or on certain major events as displayed in our offices. Any Tricast bets accepted in error for races where no Tricast dividend is declared will be settled as Computerised Straight Forecasts on the selections nominated to finish first and second, with the selection for third place discounted

21.5. Tote Returns & Shoot 6

a) In the event of less than six selections (for Placepot or Jackpot) or four selections (for Quadpot) being entered and it not being clear which race was omitted, the bet will be void.

b) In the event of less than six selections (for Placepot or Jackpot) or four selections (for Quadpot) being entered and it is clear which race(s) were omitted, the favourite will be substituted for the missing selection(s).

c) Ambiguous selections will be substituted by the favourite.

21.6. Settlement Rules

a) In any horse, greyhound or virtual race of fewer than 5 starters, all place stakes will be treated as win.

b) Each-way accumulative bets are settled win-to-win and place-to-place.

c) Except in specific Place-Only markets, place bets are not accepted unless at least an equal amount is invested to win. Where there is excess place money over win money in each-way bets, then that part of the bet will be void, win or lose.

d) For Forecast bets, there must be a minimum of three runners in the race. Otherwise the Forecast selected will be void. Forecast bets will be settled from the returns declared by the Computer Straight Forecast or BAGS/BEGS F/C.

e) Tricasts will be settled in accordance with the official computerized return, or by a calculated method as may be advertised or displayed in our shops from time to time on major events.

f) Where a favourite has been specified in Tote returns bet and there are joint favourites, the runner with the lowest numerical race card number will be the selection.

g) Where a winning Jackpot bet is placed at Tote returns and the Jackpot is not won, bets will be settled as SP win accumulators.

h) Where a winning Placepot (or Quadpot) bet is placed at Tote returns and the Placepot (or Quadpot) is not won, bets will be settled as SP place accumulators.

i) The Shoot 6 is a Paddy Power Speciality bet based on the aces advertised/known as Scoop 6. The customer selects a horse (or the unnamed favourite) in each of the six nominated Scoop 6 races. For a £2 stake, a Shoot Six is settled as follows:

i. A £1 SP win accumulator plus a 25% bonus if all six selections win the place dividend as declared in the Scoop 6.

ii. Should races other than the Scoop 6 races be selected, the bet will be settled as an SP accumulator (with no bonus) and a standard placepot bet.

21.7. Voiding Bets

a) In all cases where the term 'void' is used within these rules, settlement will be as follows:

i. Single bets - stakes will be refunded.

ii. Multiple bets - void selections will be treated as non-runners within the bet.

b) Paddy Power reserves the right to refuse payment on any bet that cannot be substantiated by the Paddy Power EPOS system or void any bet which we are satisfied is not bona fide.

c) In the event of Paddy Power's records being destroyed or interfered with we reserve the right to refuse payment on any bet.

d) If at the time the bet was taken, the outcome of the market was resolved or the customer could have had an unfair indication of the outcome, then the bets involved will be void.

e) If Paddy Power believes there has been price rigging, we reserve the right to declare the bets concerned void. Where there is evidence of Pool rigging, we reserve the right to limit payments on any Tote returns bet to a maximum of twice the SP win or place accumulator odds respectively.

f) Where there is evidence of price, race, match or event rigging, we reserve the right to withhold payment pending the outcome of any subsequent investigation and ultimately to declare bets on that event as void. Where evidence of rigging exists or where there is evidence of a series of bets each containing the same selection, having been placed by or for the same individual or by a syndicate of individuals, we reserve the right to require claims for payment to be submitted in writing to our Customer Service Department.

g) Betting slips presented on behalf of third parties may be voided at Paddy Power's discretion.

21.8. Numbers

a) When numbers bets are placed but not clearly identified for any specific game or draw, such bets will be settled on the first numbers game drawn after the bet was placed where the selected numbers fit the criteria of that specific draw.

b) Where there it is not clear whether bets should be on the Irish Numbers of UK Numbers, it will be taken as being on the Irish Numbers.

c) Where numbers are placed but not clearly identified for any specific draw within a game, the bet is taken as being on the main (i.e. first) draw.

d) Where it is not clear whether bets are to include the bonus ball or not, it will be taken as not including the bonus ball.

e) Where it is not clear which bet type is intended, it is assumed to be a straight accumulator of all the numbers selected (i.e. all the numbers must be drawn for the bet to win).

f) Where the same number is chosen more than once in the same bet, only the first instance of the number is used and other instances are ignored.

g) Where a number written by a customer is ambiguous, Paddy Power reserves the right to interpret what that number is or omit that number from settlement (i.e. 5 numbers becomes 4, 4 numbers becomes 3 etc.).

22. Horse Racing Rules

22.1. General Settlement of Bets

a) Horse racing bets are automatically settled on a double result basis unless otherwise stated or as detailed in the double result section herein.

b) Future Racing bets are settled on the Rules of Racing unless otherwise advertised. Where a result is amended after the weigh-in such an amendment will be ignored for settlement purposes.

c) For overseas racing please refer to overseas racing section.

d) In the event of a walk-over named or unnamed selections will be void and treated as non-runners for settlement purposes.

e) Queries regarding errors should be made within 14 days of settlement of the bet.

f) In a Dead Heat, the stake money on a selection is divided by the number of runners involved in the Dead Heat. The full odds are then paid to the divided stake with the remainder of the stake money being lost.

g) When a selection is made void or does not run, then for single bets the stake will be returned. In accumulative bets the stake will run on to the remaining selection(s) with a double becoming a single and so on up.

22.2. Abandonments/Postponements/Re-Run Races

a) If a race programme is abandoned or postponed bets will be void. However, on occasions when a major race is postponed we reserve the right to advertise and apply the following:

i. Bets accepted after 10am on the day of the overnight declarations will stand until that race is run, so long as the overnight declarations stand, unless cancelled by prior mutual agreement.

ii. If races are set back in time on a day because of the weather, settlement of all bets will be ruled by the original advertised times.

iii. If a race is re-run, betting in the first race will rule settlement, and horses which ran in the first race but did not start in the second will be considered losers.

iv. In the event of a race being abandoned after the off and the entry has not been reopened, bets on any subsequent race ran within 48 hours will stand.

22.3. Each-Way Betting

a) Each-way accumulative bets are settled win-to-win and place-to-place. In any race reduced to fewer than five starters, each-way bets will be taken as 'all-to-win' given that there are no places available.

b) In accumulative wagers, the bet reverts to normal place odds according to the number of runners in each race. 'Place bets' are not accepted unless at least an equal amount is invested to win, with the exceptions being Tote betting and on the occasions that we offer 'place only' betting on individual races as a special offer.

c) Where there is excess place money over win money in each-way bets, then that part of the bet will be void, win or lose. When special place betting is offered for a race, this will rule settlement for all place bets on that race.

d) The following governs settlement of the place part of each-way bets in races where we are not offering a promotion paying out on extra places:

i. Handicaps of 16 or more runners: 1/4 odds for the first four places

ii. Handicaps of 12-15 runners: 1/4 odds for the first three places

iii. All other races of 8 or more runners: 1/5 odds for the first three places

iv. All races of 5, 6 or 7 runners: 1/4 odds for the first two places

v. All races of less than 5 runners: all place stakes will be treated as win stakes

e) From time to time we may offer promotions that pay out on extra placings in a horse race. In these instances we reserve the right to alter the standard place terms as set out above (e.g. we may offer to pay out 5 or 6 places in a handicap with 16 or more runners but to do so at 1/5 of the odds as opposed to standard 1/4). These promotions are not confined to handicaps. The onus is on the customer at all times to check the each way terms on offer particularly in those races where we are offering additional place payouts.

f) For overseas racing where we pay pari-mutuel returns the each way terms will be as determined by the local pari-mutuel rules.

22.4. Favourites

a) Starting price bets will be accepted each-way for first favourites, win-only for second favourites, and each-way for first favourites only in greyhound racing.

b) The favourite is the selection quoted in the official starting price returns at the shortest odds. The second favourite is the horse quoted at the next shortest odds. If two horses are quoted at the same odds and these odds are shorter than those quoted against any other horses, then these two are equal first favourite and equal second favourite. If two or more co-favourites are thus selected, the stake will be divided equally between them.

c) When a returned favourite does not come under starter's orders and is withdrawn, then that unnamed favourite will be treated as a non-runner with bets on the second favourite settled on the second favourite. The only exceptions to this provision are speciality bets such as Jackpot or Placepot bets where, if there is a withdrawn favourite, the next lowest priced horse is the one taken as to substitute for a non-runner that under the rules has to be replaced by the 'favourite'.

22.5. Double Result

a) Double result is only applicable to horse racing in Ireland and the UK and overseas meetings (with the exception of European racing and Latin American racing) where SIS return an industry SP.

b) Double result means if your horse is first past the post you get paid, however, should your horse be awarded the race or promoted to a place, as a result of a stewards enquiry or an objection which is announced before the 'weigh in' or 'winner alright', we will still pay you. Double result does not apply to the Aintree Grand National.

22.6. Future Racing - Ante Post

a) For the avoidance of doubt, Future Racing and Antepost bets refer to the same market type and either term may be used interchangeably.

b) All Future Racing bets are accepted and settled on a Rules of Racing basis only.

c) Future Racing bets are accepted at quoted prices, up to and including the day prior to the event, on the basis of all in, run or not, entered or not. Therefore selections not taking part in the race/event concerned are losers.

d) Future Racing bets are those placed at our quoted prices on horses and prior to the race becoming classed as 'day of event' (day of event is a term used to describe the time at which overnight declarations are made, usually 10am on the day preceding the race (or two days for certain Group 1 races) for horse racing and the day of the race for greyhounds).

e) All bets placed after the overnight declaration stage are settled in accordance with our early prices/day of race rules.

f) In line with principals laid down by Tattersalls Rules of Racing, Future Racing bets will be void under the following circumstances, otherwise bets stand:

i. If the race is abandoned or declared void.

ii. If the venue of the race is altered or postponed to a later date at a different track.

iii. If the race is postponed to a later date at the same track with entries totally reopened bets placed after the initial entries are void, but bets placed prior to the initial entry stage will stand. All bets will stand if a race is postponed to later date at the same track with the same entries, if the bet was placed before or after the initial entries stage.

iv. If the horse is balloted out or eliminated under Jockey Club rules single bets will be void. In any such cases, accumulative Future Racing bets will stand on the remaining legs, at the prices laid on the selections in those races, with a double becoming a single, a treble becoming a double, etc.

v. In the event of horses being withdrawn under Jockey Club/Turf Club rules, to limit the number of entries taken part, these horses shall be void. The liability of a layer against horses remaining will be reduced on both win and place parts of such bets, in accordance with the rate to be announced before the race by Tattersalls Committee, dependent on the odds currently available against the withdrawn horses at the time of withdrawal. All bets are executed at the price ruling at the time of handing in of the bet.

vi. Any horse that does not qualify for, or is expunged from a race will be settled as a loser. Bets taken on a horse after they have not qualified by the applicable qualifying date will be voided.

g) We reserve the right to correct any palpable error. Win doubles, trebles, etc are calculated at full accumulative odds. Each-way doubles and trebles etc. are settled win-to-win, place-to-place, and for the place part of such bets, the fractional odds pertaining at the time of acceptance. Place only bets, conditional bets and Forecast bets are not accepted on Future Racing bets. When the same selection is backed to win two or more races/events in Future Racing bets, special odds are applicable. These special odds will supersede the accumulative odds calculated from the individual event prices irrespective of the fact that the individual event prices may be endorsed on the slip. If special odds were not available, the stake will be divided equally as singles at the prices available at the time the bet was placed.

22.7. Non-Runner No Bet

a) Future Racing betting ceases at 10am on the day of the overnight declaration stage and all bets placed after that stage will be 'non-runner no bet', i.e. your bet stake will be refunded if your horse fails to compete. Tattersalls Rule 4 may apply.

24.8. Late Withdrawals - Tattersall's Rule 4

a) In all horse races, excluding Future Racing bets, if a horse is withdrawn, not under starter's orders, bets will be settled in accordance with Tattersalls Rule 4(c), which says that backers of the withdrawn horse will have their stakes refunded.

b) When there has not been time for the market to reform, deductions are made from winnings (exclusive of stake) according to the table below.

c) In cases of more than one withdrawal in a race, the total deduction will not exceed 90 cent/pence. When there has been time to reform the market, deductions will apply only to bets at prices struck prior to the announcement of the withdrawal.

The above scale will also apply in the case of non-runners in early price races and will be used for other events where we specifically advertise, either in these rules or at the event itself that Tattersalls Rule 4 (abbreviated to Rule 4) may apply.

22.9. Taking A Price - Advertised Early Prices

a) Bets accepted at our advertised prices after 10am on the day of the overnight declarations are not Future Racing bets and will be settled in accordance with the terms advertised.

b) Prices advertised for 'early price' races are available subject to fluctuation up to the time as displayed in our offices.

c) Our Online business will typically have Early Prices available for every race in Britain and Ireland at the overnight stage. Ordinarily, we do not accept bets at Early Prices overnight in our Retail outlets save for Class 1 and Class 2 races. We reserve the right to settle any bets accepted at an Early Price in non-Class 1 or Class 2 races at the Starting Price (SP).

d) In the event of a horse being withdrawn, not under starter's orders, stakes on that selection will be returned. Bets for the remaining horses in that race will be subject to a deduction in accordance with Tattersall's Rule 4 (c), based on the price of the withdrawn horse at the time of withdrawal (see table above).

e) Should any greyhound be withdrawn from an advertised 'early price' greyhound race all bets on that race shall be settled at Starting Price.

22.10. Show/Screen Prices

a) Should a horse be withdrawn, and where Tattersall's Rule 4(c) would apply, no prices may be laid after the withdrawal unless the market has reformed. Any such bets laid in error will be settled at SP or the next immediate price offered after withdrawal, whichever is the greater.

b) Should any greyhound be withdrawn all bets placed at a show price prior to withdrawal on that race will be settled at Starting Price.

22.11. Forecasts

a) Subject to the following rules, we accept Forecast singles, doubles and trebles as part of our normal business. Any Forecast accumulators accepted in error, will be settled as Forecast trebles, with the stake involved being equally split over the number of trebles available.

b) Forecast bets are settled from the returns declared by the CSF or BAGS/BEGS F/C. Any bonus for Forecast doubles or trebles is added to the calculated total return, i.e. excluding any leg by leg bonus.

c) Forecast bets are void when: one of the selections does not run, less than three runners take part in the event, or you select unnamed favourites. If an unnamed favourite appears among the named selections, only that part of your bet including the unnamed favourite is void.

d) If for any reason, no CSF or BAGS/BEGS Forecast is returned, bets will be settled by reference to the NSL Straight Forecast Chart.

e) In the event of a selection finishing alone, a Forecast dividend with any other runner will be declared.

22.12. Tricasts

a) Tricast bets, in which selections must finish first, second and third in the correct order in specified races are accepted in single bets only. Stakes for any tricast double, treble, etc accepted in error will be divided equally to cover each tricast race in tricast singles only.

b) Horse and greyhound (BAGS/BEGS) tricasts are only accepted on races for which a computer tricast dividend is declared. Any tricasts accepted for races which no tricast dividend is declared will be settled as computerised straight forecasts on the selections nominated to finish first and second, with the selection for third place discounted.

Any tricast which contains an unnamed favourite, that selection will be settled as a non-runner.

c) Tricasts will be settled in accordance with the official computerised return.

d) Should a tricast include a non-runner, the total stake will be invested as a computerised straight forecast on the remaining two selections in the order selected. In the case of combination tricasts the total stake will be invested as a reversed straight forecast on the remaining two selections.

If less than three horses finish in a tricast race, a dividend will be declared on those that finish.

e) Should a tricast include two non-runners, the bet will be void.

22.13 Power Price, #WhatOddsPaddy, Specials

a) In the event of any non-runner(s) in any of the races from which the above have been selected we reserve the right to revert the bet to SP.

b) 'Jockey specials' stand irrespective of who actually rides the named selections in the special. Where any of the selections included in the special are non-runners, the bet reverts to SP settlement, with an accumulator settled as a treble and a treble settled as a double etc.

22.14. Winning Distance/How Far Will It Win By

a) Betting on the winning distance will be on races only as displayed.

b) The winning distance will be that margin, as officially announced between the winning horse and the second. All winning distance bets are settled on a first past the post basis only, i.e. double result does not apply. In the event of a withdrawal resulting in a Rule 4 of 10c or greater in a race where we offer distance betting the Rule 4 amount will be split between the number of distance options.

c) In the event of a selection being withdrawn the not to win price of the favourite will be subject to a reverse Rule 4. e.g. 8/1 shot withdrawn, favourite 1/1 not to win. Reverse rule 4 of 10c applies. Fav not to win settled at 11/10.

d) We will pay double result in accordance with our rules on Distance Specials.

22.15. Combined Winning Distances For A Meeting

a) Distances for each race meeting are settled on a 'first past the post' basis. If any of the scheduled races at a meeting are not run, bets are void unless the maximum quote has been attained.

b) The maximum winning distance per race for a flat race is 12 lengths while a National Hunt race is 30 lengths. This also applies should only one horse complete the race.

22.16. No Finishers

a) If there are no finishers in a race, it shall be treated as void.

b) Walkovers will be excluded from all markets unless created by the withdrawal of a horse after we have begun quoting a market concerning the race in question, in which case the make-ups will be as follows:

22.17. Winning Favourites

a) If the favourite is withdrawn the second favourite replaces the favourite for this market. If both the first and second favourites are withdrawn the next lowest horse(s) in the betting counts for this market.

b) If neither an official SP nor industry SP is returned on any of the included races - all bets on this market are void.

23. Greyhound Racing

23.1. General Settlement of Bets

a) We will accept bets for greyhound races being broadcast on our PPTV or SIS TV services. Greyhound names, where shown, are displayed for information only, with all bets being settled on the trap number.

b) If a reserve dog runs, all bets stand; however, if an early price is taken and that selection subsequently becomes a non-runner then all bets at that early price are void.

c) In the event of a non-runner in a race with early prices, all bets placed on the race before the withdrawal will be settled at SP.

d) Where a 'no-race' is declared and is subsequently re-run bets are settled on the re-run race.

23.2. Top Trap Betting

a) All prices quoted are for BAGS/BEGS meetings at the specified tracks unless otherwise stated.

b) Top trap result stands irrespective of vacant traps, reserves running or void races.

c) Bets stand providing at least half of the races are ran at one of the meeting.

d) All bets are win only and are available up to the first race time only. If two or more traps record the same number of wins, dead heat rules apply.

Should any individual race result in a dead heat for 1st place, all greyhounds concerned will be regarded as having won that race for top trap purposes.

23.3. Abandoned Meetings

a) Coursing bets will be settled in accordance with ICC rules or the respective organisation.

b) Taking A Price - Advertised Early Prices:

i. Bets accepted at our advertised early prices are not Future Greyhounds bets once the trap draw has been confirmed and as such will be settled in accordance with the times advertised.

ii. Prices advertised for 'early price' races are available subject to fluctuation up to the time as displayed in our offices (normally 10 minutes before the race 'off time') or up to 'first show'.

iii. Should any greyhound be withdrawn from an advertised 'early price' greyhound race all bets on that race shall be settled at starting price.

24. General Sports Rules

24.1. Results & Bet Settlements

a) In the case of football and other sports, bets are settled on the official result published by the official governing body immediately after the match/event is finished.

b) Any subsequent corrections or amendments to this result will not apply for settlement purposes.

c) Paddy Power reserves the right to apply a dead heat reduction on any event where more winners are declared than were originally specified. Please refer to specific rules for individual events.

d) All bets are settled strictly on their merits and no plea of precedence will be accepted.

24.2. Non-Runners

a) Sports bets are accepted on a 'non-runner no bet' basis unless stated otherwise; in this case stakes will be refunded on a player or team withdrawn prior to the start of an event. If you have placed a winning bet on a sporting event run on a 'non-runner no bet' basis and a different player or team is withdrawn, suspended or disqualified in that market, we may apply the equivalent to Tattersalls' Rule 4 (c) to your winnings, based on the price of the selection withdrawn.

b) Certain markets will be offered on an 'all-in compete or not' basis and in this case if a player or team is withdrawn (in any way) before they have taken part in the event then your bet is a loser.

c) In the case of a fixed draw competition where a team/player is withdrawn, suspended or disqualified, we reserve the right to settle any bets on the subsequent prices once the market has been revised without the withdrawn team/player.

d) If a player or team has taken any part in the sporting event once it has officially started and then fails to complete for whatever reason, we will settle your bet as a loser.

24.3. Venue Changes

a) If your team is no longer playing at the venue advertised, your bet will still stand as long as the venue has not been changed to the opponent's ground (or in the case of international matches, as long as the venue remains in the same country). Notwithstanding this rule, in major international tournaments (eg World Cup, European Championships), all venues will be deemed neutral. If the scheduled venue of a match is changed, including if the venue changes to a new venue in a different country, all bets will stand.

b) However, Paddy Power reserves the right to void any bet where we feel that a change of venue has had a significant impact on the prices of the match.

24.4. Cup/Trophy Competitions

a) Unless we advertise other terms, we will settle outright betting on the player or team that lifts the trophy.

25. Soccer

a) All bets on football are automatically on the basis of 90 minutes play unless otherwise stated for that particular market. 90 minutes play includes time added on by referee for stoppages.

b) The statistics provided by Official OPTA Data will be used to determine the settlement of any bets which are placed on: (i) a given player to achieve a certain number of shots or shots on target, (ii) the total number of offsides awarded in a match or against a particular team, (iii) the total number of shots on target achieved by both sides, or either side, in a match, (iv) the total number of tackles made by either team in a match, or (v) the total number of free kicks, goal kicks or throw ins in a match.

c) For the purpose of deciding results on handicap betting, a number of goals (or half goals) is added to, or subtracted from, the total goals scored by the away team. Settlement of any handicap betting will be at the special odds shown alongside the match(es), using the actual score in the match adjusted for the handicap.

25.1. First/Last Goalscorer

a) Own goals do not count for settlement of first/last goalscorer bets.

b) Bets taken on first goalscorer will be void if that player does not take part in the game or if he comes on after the first goal is scored. Bets on last goalscorer will be void if that player does not take part in the game or does not come on as a substitute.

c) Every effort is made to quote first/last player to score odds for all possible players. However, odds for other players are available on request and will count as winners if they score the first/last goal even if they are not named in our lists.

25.2. Anytime Goalscorer

a) A player will be considered to be a runner and bets will stand should the player play any part in the match. Goals scored in normal time only count for this market. Goals scored in extra time or in a penalty shootout do not count. Own goals do not count.

25.3. Live Betting Goalscorer Betting

a) Own goals do not count for first/second or subsequent goalscorer. If any goal is an own goal, the result of the following goalscorer market will count for the settlement of the original one e.g. second goal of the game is an own goal. The scorer of the third goal will be settled as the winner for both the second goalscorer and third goalscorer markets.

25.4. Cards/Bookings

a) Bets Over/Under yellow cards count for 1 card, straight reds count for 1 card, and a yellow followed by another yellow (resulting in a sending off) counts for 2 cards.

b) Bookings will only count for players taking part in the match. Bookings of managers, coaches or off the field of play will not count. Any bookings made during half-time will count, however bookings made after the final whistle do not count.

c) For first booking of more than one player being booked in the same incident the first player to be shown a card by the match referee shall be deemed the winner. Both yellow and red cards count for this market.

25.5 Goal Minutes

a) The goal minutes market is the total of the time in minutes of each goal scored. A goal scored at 23mins 25seconds will be settled as the 24th minute. All injury time goals will be counted as either 45 for injury time at the end of the first half or 90 for injury time at the end of the second half. This bet is 90 minutes only - extra time and penalties do not count. For team goal minutes, own goals count for the team that are awarded the goal.

25.6. Golden Boot

a) The Golden Boot award is given to the player who has scored most goals. If two or more players score the same number of goals, the player with more assists will be deemed the winner. If two or more players are still equal after taking assist into account, the minutes played by the player in the tournament will be taken into account, with the player playing fewer minutes ranked first.

26. Live Betting

26.1. Live Betting means betting that takes place while an event is in progress. The following are our rules for Live Betting:

a) We reserve the right to void any part or all, of any bets, on any event on which we are Live Betting that is not completed (ie. abandoned, postponed).

b) Where a blatant error is made in transmission on any event on which we are Live Betting (e.g. the book priced to less than 100%) bets will be settled at the correct price at the time at which the bet was placed.

c) Where we have reason to believe that a bet is placed after the outcome of an event is known, we reserve the right to void the bet.

d) For all bets placed in-running, the rules before the start will apply except where otherwise implied by a difference in selections, prices or markets offered.

e) Where a blatant error is made in handicap set up (i.e. handicap reads as - instead of + and vice versa) on any event on which we are betting in-running, we reserve the right to settle bets at the correct handicap at the time at which the bet was placed.

f) Paddy Power attempts to ensure that all event information displayed on our website and in our retail environment is correct, however any live score displays should be treated as a guide only. The Paddy Power rules for bet settlement still apply and as such we accept no liability for any discrepancies between information displayed on site and how a bet is settled.

g) Where the price, line or handicap value on any bet placed on live betting is deemed to be incorrect versus the Paddy Power system at the time of bet capture we reserve the right to settle the bet at the correct price, line or handicap value.

For the most up-to-date copy of our rules, please see here or ask at the counter.

PLEASE NOTE: Rules for any sport or market not referenced in these rules or any additional rules for sports that are referenced in these rules can be accessed online at https://www.paddypower.com/aboutUs/Betting.Rules/ and will govern settlement of bets placed in Paddy Power shops.