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Shop Rules - Customer's Responsibility

It is the customer’s responsibility to make themselves aware of the Paddy Power Betting Rules. It is the customer’s responsibility to ensure that bets are written clearly and that spelling, timing, instructions and staking are correct and cannot be

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Shop Rules - Price

If a customer wishes to ‘take a price’ on their bet (as opposed to betting at SP), they must write the current price (and handicap and point values where applicable) on the bet slip before presenting it to a member of staff. If the customer does not

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Shop Rules - No More Bets Time

Paddy Power accepts bets on markets up to the No More Bets time for that market. If the time a bet is accepted (as determined by the time printed on the receipt) is after the No More Bets Time, the bet will be void, however there may be circumstance

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Netherlands closure FAQs

Why is your site no longer accessible from the Netherlands? We are no longer offering our product to customers with a country of residence from the Netherlands or customers located in the Netherlands. 2. I don't live in Netherlands anymore; will I be able to continue using the site?

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Shop Rules - Unclear Instructions

The onus is on the customer to clearly specify their intended bet. Where a customer’s bet instructions are ambiguous, Paddy Power reserves the right to interpret the bet and settle it accordingly. The customer’s previous betting patterns can be take

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Shop Rules - Maximum Payouts

All bets placed in Paddy Power shops are subject to Maximum Payout limits which are listed below. Customers are advised to consider these limits when placing bets and if necessary reduce your stakes accordingly. Maximum Payouts:- UK & Irish Horse Ra

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Technical Issues? Delete Your Cookies

If you are experiencing issues with betslip or our pages, we recommend clearing cookies and temporary internet files. Click on the browser you are using to check how to clear/delete cookies: Explorer Mozilla Firefox Google Chrome Safari

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Shop Rules - Voiding Bets

In all cases where the term ‘void’ is used within these rules, settlement will be as follows:- Single bets - stakes will be refunded.- Multiple bets - void selections will be treated as non-runners within the bet. Paddy Power reserves the right to r

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Shop Rules - General

Bets placed in Paddy Power shops are covered by the Paddy Power Betting Rules. These are available on the Rules and Conditions section of the Paddy Power website and in any Paddy Power shop. This section (Shop Rules) relates specifically to bets pla

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Shop Rules - Over and Under-staking

Where insufficient cash is paid to cover the bet placed, settlement is made in accordance with the stake as recorded on the receipt as follows:- Where insufficient stakes are invested, the total stake will be apportioned over the whole slip. With var

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Shop Rules - Acceptance of Bets

In branches where the Paddy Power EPOS system is in use, the process for accepting bets involves the bets being processed through the scanner and a receipt printed with a unique bet number and image of the bet (or bet details in the case of mark-sen

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Shop Rules - Settlement Rules

In any horse, greyhound or virtual race of fewer than 5 starters,each-way bets will be taken as ‘all-to-win’ given that there are no places available. Each-way accumulative bets are settled win-to-win and place-to-place. Except in specific Place-Onl

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Shop Rules - Bets Accepted in Error

Any bets taken on markets that Paddy Power is not offering betting on will be void. Bets are not accepted in shops on Financial Betting and any bets taken in error will be void. Bets on certain Betting-in-Running markets are not accepted in shops. W

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Shop Rules - Money-Back Specials & Concessions

Paddy Power will quite regularly run or Concessions (such as Guaranteed Prices) in shops. These offers may be run in some or all shops. All Paddy Power Money-Back Specials and Concessions are subject to Paddy Power Betting Rules. Most Paddy Power Mo

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Paddy Power’s Complaints Procedure

Our aim is to offer you the greatest customer experience possible and ensure that you are fully satisfied with the products and services we offer. However, we recognise there may be occasions where we may not be able to meet your expectations. If you

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All Shop Rules

Shop Rules - General Rules Bets placed in Paddy Power shops are covered by the Paddy Power Betting Rules. These are available on the Rules and Conditions section of the Paddy Power website and in any Paddy Power shop. This section (Shop Rules) relates specifically to bets placed in Paddy Power shops only.

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Shop Rules - Claims, Disputes & Queries

Should any customer have a concern over a bet, claim or dispute, please consult the shop manager in the first instance. The shop manager will make every effort to resolve your query. However, if you are not entirely satisfied or believe you have bee

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Inactive Account Fees

If your account has been inactive for a period exceeding 13 consecutive months and has a positive balance, a monthly charge will apply, called an inactive account fee. An inactive account fee is required to compensate Paddy Power for the costs incurr

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Betting Shops - Covid19 Updates

Betting Shops - Covid19 Updates

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Transaction History

Your Transaction History lets you view all the transactions you have made on your Paddy Power account. Be that bets placed, winnings received or deposits and withdrawals you have made. How to Access your Transaction History If you want to access your

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General Troubleshooting - iPhone

If you experience any technical issues with your app, clearing your cookies might resolve these issues: 1. Tap Settings among your apps. 2. Scroll down and tap Safari area. 3. Scroll down to the very bottom and tap Clear History and Website Data. If

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Mobile - How to Log Out

The Paddy Power App allows you to log out of your account whenever you please. How to Log Out of the Paddy Power App? If you wish to log out of the Paddy Power App all you need to do is to follow these three simple steps: 1. Press on the drop-down ar

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iPhone - How to stop receiving notifications from the Paddy Power App

If you no longer wish to receive notifications from our Paddy Power app, follow these steps: 1. Tap Settings from your Apps. 2. Scroll down and tap Notifications. 3. Scroll down again and tap Paddy Power. 4. Switch off the the Allow notifications opt

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How To Log Out

You can Log Out from your Paddy Power account in a smooth two-step process. All you need to do is to follow these simple steps: Desktop Mobile

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Mobile - How to Register

If you already have a Paddy Power account you can use your existing username and password to log in, so you do not need to register a new account. Simply click on the 'Login' sign at the top of your screen and enter your email/username along with you

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Mobile - Touch Login

Touch Login allows you to use your fingerprint to login to your Paddy Power account. You must update to the latest version of our iPhone App to use this feature. It is only available to iPhone users using the following devices: iPhone 5S or later. iP

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General Troubleshooting - Android

If you experience any technical issues with your app, clearing your cookies might resolve these issues: 1. Tap Settings among your apps. 2. Access the Applications area (you might need to scroll the sections to the right). 3. Tap Application manager.

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Mobile - Changing Odds Format

By default, the odds displayed for sports markets on Paddy Power are in fractions, however we offer you the choice of changing this default option to display in decimals instead if you find that format more convenient for you. Changing the odds forma

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Mobile - How to Log In

Once you have downloaded the app, follow these steps to log in: 1. Tap the PaddyPower App icon. 2. Tap Login on the top right corner of the page. 3. Enter your username and password and Tap Login. If you have forgotten your username or password, clic

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Mobile - How to Download the Paddy Power App

Please let us know what device you are using in order to provide you with the correct instructions: iPad 2 or above, iPhone 5 or above Any other device If you have an iPhone 5 or above or an iPad (these devices must run iOS 11 or above)and you wish

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How do I use my Dial-a-Bet account online?

Want to use your Phone Account Online? No Problem! Paddy Power allows you to use one account across all our channels. Telephone registered customers can use their account online by simply entering their 'telephone betting account number' (all upper c

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Changing your personal details

Paddy Power takes your personal details at the point of registration, but you can update these yourself at any time. It is advised that you keep this section up-to-date should we ever need to contact you. To change when we can contact you, look . How

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How to Login

You can Login to your Paddy Power account in a smooth two-step process. All you need to do is to follow these simple steps: Step 1. At the top of your screen you will see two boxes marked email/username and password. Fill in your details here. Step 2

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Account Fees - Dormant Account Charges

If you hold an active account on our Paddy Power website, you face no charges. If your account stays inactive for 13 consecutive months and has a positive balance, a monthly charge will apply, called a dormant account charge. A dormant account charge

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Paddy Power App on Mobile Devices

Our Paddy Power App is available for Android and iOS devices. If you use an old Android/iOS system on your device, you might encounter issues. If you experience issues or you wish to update your system, click here for iOS or here for Android. If you

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Android - How to stop receiving notifications from the Paddy Power App

If you no longer wish to receive notifications from our Paddy Power app, follow these steps: 1. Tap Settings from your Apps. 2. Scroll the top menu to the right and tap Application manager. 3. Scroll down and tap Paddy Power. 4. Deselect the Show not

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Can I Run the Desktop Version of www.paddypower.com on my Phone/Tablet?

If you want to run the desktop version of www.paddypower.com on your mobile device, you can do so on the Chrome app. All you need to do is to follow these four simple steps: 1. If Chrome is not installed on your device, you can download it from Googl

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Mobile - Transaction History

On the Paddy Power App, you can view your transaction history whenever you please. How do I view my transaction history on the Paddy Power App? If you want to view your transaction history, you only need to follow these three simple steps: 1. Press o

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Work with Paddy

For a list of the current job opportunities available at Paddy Power, please click here for our Work with Paddy website .

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Mobile - Can I use the Paddy Power App while travelling?

The Paddy Power App works only with the location settings turned on. This is because Paddy Power does not operate in some countries. You need to turn on location settings to use the app. To do so, follow these steps: 1. Tap Settings. 2. Tap Privacy.

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Minimum End User Terms of Service

Minimum End User Terms of Service 1 LICENSE GRANT Paddy Power grants to the end user (“End User”) a non-exclusive, non-transferable right and license (which may be revoked by Paddy Power at any time) to use the Software, as incorporated in to this a

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Mobile - How to Place an Each Way Bet

Paddy Power offers customers various types of betting methods. This is to enhance your entertainment experience by empowering you to shape your journey with Paddy Power. Paddy Power also offers you the option of placing an Each Way bet. Your Guide to

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Mobile - Updating your Personal Details

As part of your Paddy Power registration we ask our customers to share with us their personal details. This is to ensure that we can contact you if we ever need to. Here at Paddy Power we understand that from time to time your personal details can ch

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Registering your new account

Once you are over the age of 18, you can open a Paddy Power account for free! How you Register a New Account with Paddy Power To open your Paddy Power account, follow these simple steps: Step 1. On the Paddy Power website or Paddy Power App click on

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Telephone Betting Terms & Conditions

All transactions are subject to Paddy Power Terms & Conditions, which can be accessed here, by continuing to bet with Paddy Power, you will be confirming you have read, understood & agreed to be bound by these Terms & Conditions, betting rules & pri

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Shop Opening Hours

Ireland Monday-Saturday: 10am-9.30pm Sunday: 10.30am-6.00pm IE Christmas and New Year's Opening Hours December 24th: 10am-3pm December 25th: Closed December 26th: 10am-5pm December 27th-30th: Normal hours December 31st: 10am-5pm January 1st: 10am-5pm

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How to block a Facebook app

View Facebook article. When you block an app, it won't be able to access any information about you from Facebook or send you any requests. To block an app from your settings: 1. Click in the top right corner of any Facebook page and select Account Se

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Combined business of Flutter Entertainment and The Stars Group - FAQs

Frequently Asked Questions around the combined business of Flutter Entertainment and The Stars Group. Please click here to see FAQs related to Responsible Gambling. Does the merger mean I need to do anything as a customer to continue playing with you

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