Please choose the payment method you wish to have more information on:
- Debit/Credit Card
- Bank Transfer
- Cash Card
- Cash Card PPlus
|Time to Process:||Immediately||
2-5 working days*/Instant**
*Generally, withdrawals take 2-3 working days to reach your account. Please note that, due to bank processing times, withdrawals can take 5 working days to reach your account.
** Some Visa cards are eligible for instant withdrawals. In this case, we will process your withdrawal instantly. Terms & Conditions apply.
Can I reverse/cancel my withdrawal?
Yes, you can cancel your card withdrawal:
• Card withdrawals made prior to 8pm GMT on a given day will be available to cancel up to midnight on the same day.
• Card withdrawals made after 8pm will be available to cancel until midnight the following day.
Once cancelled, the funds will return directly to your Paddy Power account balance.
Please note, this feature is not currently available to UK & Irish customers.
How long will it take for a withdrawal to appear in my bank account?
While the funds will leave your Paddy Power account immediately, withdrawals take 2-3 working days to reach your account. Please note that, due to bank processing times, withdrawals can take 5 working days to reach your account.
Does Paddy Power place a charge on debit/credit card transactions?
No, we do not charge for credit/debit card transactions. Paddy Power will absorb any fees. You will need to contact your bank to confirm any charge they may command.
My withdrawal is still not in my bank account, even after the 5 working days have passed. What do I do?
If your funds have not appeared in your bank account after 5 working days have passed, contact our Customer Support Team and a trace can be placed on the transaction for you.
How do transactions from Paddy Power appear on my bank statement?
Deposits made to Paddy Power over the phone should appear on your statement as 'PP PHONES'. Deposits made online should appear as 'PP ONLINE'.
|Time to Process:||1-5 working days||1-5 working days|
How come the deposit I made by bank transfer is not showing in my Paddy Power account?
Your account username must be used as the reference for bank transfer deposits, otherwise we will not be able to identify your payment. If you have forgotten to do this, please contact Customer Support.
How long does it normally take for a bank transfer deposit to be credited to my account?
Deposits are usually credited within 2-3 working days, but it can take up to 5 working days under some circumstances.
I made a withdrawal by bank transfer but it has not reached my bank account, why is this?
For security reasons, before you make your first Bank Transfer withdrawal, you must provide us with a copy of your bank statement along with a form of Photo ID. Your withdrawal transaction will not be processed until these documents have been recieved by our Security Team.
How long does it take for a withdrawal transfer to show in my bank account?
All UK GBP Bank Transfer Withdrawals made before 10.30am will reach your Bank account that Same Day, otherwise the funds will reach your bank account Next day.
All SEPA EURO Bank Transfer Withdrawals made before 10.30am will be processed as ‘Next Day’ and will reach your bank account the Next day. Otherwise it will take 2 days.
All International Bank Transfer Withdrawals will take 3-5 days to reach the customers bank account.
|Time to Process:||1-4 hours||4-24 hours|
How long will it take for a withdrawal to show in my NETeller account?
It can take up to 24 hours for NETeller withdrawals to be processed during busy periods.
My NETeller deposit has been declined. Why?
Your NETeller deposit can be declined for a number of reasons. Unfortunately, we aren't able to see why your deposit has been declined, but if you contact NETeller's customer service department they should be able to help.
SELF SERVICE OPTIONS