Strong Customer Authentication (SCA)

Why am I receiving extra security checks when making a deposit?

The way that payments are made online is changing to help keep your money safe and secure.  

New financial regulation means that your bank may ask you to complete extra security checks when making payments online.This regulation will apply from: 

•    Ireland: 31st December 2020 
•    UK: 14th September 2021

The new regulation applies to electronic payments throughout all countries within the European Economic Area (EEA), including  card deposits made with Paddy Power.

This means that, before processing your deposit, your bank may ask you to confirm that it is you attempting to make the payment to help keep your money safe and secure.

S C Eh?

The added level of security is known as Strong Customer Authentication (SCA), and it's a new way that banks are helping to protect consumers from fraud.

SCA will most often be completed through your mobile banking app, if you use it, or otherwise with a one-time passcode or a card reader.   

Do I need to do anything?

You do not need to take any immediate action as the change will be made by your bank.

We recommend that your contact details are kept up to date both on your Paddy Power account and with your bank.

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