Generally, card and Apple Pay withdrawals take 2-3 working days to reach your account. Please note that, due to bank processing times, withdrawals can take 5 working days to reach your account.

How Can I Get My Money Quicker?

For customers using a Visa Debit or Prepaid card, withdrawals can be in your account much quicker. For eligible cards, withdrawals can be in your bank account within a matter of seconds. The withdrawal must be made to an eligible Visa Debit or Prepaid card - this can take up to 2 hours in some cases.

Limits apply.

On some rare occasions, your bank may not be able to process the payment and withdrawals can be unsuccessful. This is nothing to worry about and it is recommended that you try again later.

Your bank must be able to process payments this quickly too, and not all issuing banks are currently ready to do this, but banks are increasingly making this available for their customers.

What If My Bank Isn't Ready?

If your bank isn't ready, your withdrawal should take 2-5 working days.

To give an indication of when you should expect to receive your withdrawal to a card, please consult the below table:

*Please note that the above timescales are given as estimations. In a small number of cases, these timescales can be extended due to factors outside our control, e.g. incorrect expiry dates, old card details etc.

Please note that your withdrawal value will appear under the description ‘PP Online’ on your bank statement