How long will it take to receive my withdrawal?

Withdrawal timescales will be dependent on the payment method you are withdrawing to. Once you have confirmed your withdrawal, you will be advised of how long this should take to reach your bank.

The quickest withdrawal method is an Instant Bank Transfer. This will appear in your bank immediately and can be accessed from the Popular tab on your withdrawals page.

Card Payments – Instant Withdrawals

Instant withdrawals is a service developed to get your withdrawals back into your bank account faster than ever! All Visa cards and participating MasterCard’s are eligible for instant withdrawals. These payments should be in your bank account within 1-4 hours.

In rare cases, it can take longer tan 4 hours. If you have not received your withdrawal within 24 hours, then you should get in touch with us by selecting ‘Message Us’ at the bottom of this article.

Card Payments – Standard Withdrawals

Standard withdrawals should be in your bank 2-5 working days from the date you requested them. Please make sure you allow the full 5 working days to elapse before getting in touch.

*Also consider Bank Holidays when applying the above timescales as these are not working days.

Other Withdrawal Methods

See the below table for withdrawal methods, minimum withdrawal amounts and processing times:

What do I do if I have not received my withdrawal within the above referenced timescales?

If you do not receive your withdrawal within 4 hours, it is likely due to that card type not being eligible for instant withdrawals. In that instance it should take 2-5 working days to show in your bank account. Unless you are used to your withdrawals being in your bank within 4 hours, please allow 5 working days to pass before getting in touch.

For any type of withdrawal, if you have still not received your withdrawal after 5 working days, reach out to our customer support team by clicking ‘Message Us’ at the bottom of this article.

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