Congratulations! You have won! So, what happens next?
After you have won your bet must be settled.
How long will my bet take to be settled?
We strive to settle your bet as soon as the event finishes. However, during busy periods, please allow up to 30 minutes for the full result to be confirmed and for your winnings to appear in your account before contacting us. In the case of more obscure markets it may take up to 24 hours. It is also worth noting that we use third party providers to obtain statistics from matches and events in order to settle your bets. On occasion the feed is lost with our third party providers which can cause delays in settlement. In situations where we are unable to have this feed restored, we will wait up to 12 hours before settling your bet with the information we are able to obtain. Feeds from larger events (such as Premier League games or the Champions League) are quicker and more accurate than those of smaller, more obscure leagues and so should not take more than the 1 hour quoted above to settle. This should all help inform your decision to get in touch with us, if you think something has gone wrong with your settlement.
How can you check your settled bets?
You can check your open or settled bets quickly by selecting the 'My Bets' option from the header of the homepage as per below on desktop or mobile
Desktop:
Mobile:
Alternatively you can access this page from within the 'My Account' section as per below:
Still can't find what you are after?
No problem, you can contact us using the 'Message us' button below.